Selling for Engineers & Professional Services

 

 

Frequently Asked Questions for Engineering, Architects, and Professional Services Firms 

Selling for Engineers & Doer-Sellers

Take Me To Your Leaders

 

Click for the solution

Selling for Engineers and Doer Sellers 

Your Professional "Doers" are your path to establishing these connections.  They have the credibility. They have the network. They have the access.  They can navigate easily throughout if they are motivated, know where to go, and know what to do when they get there.

 

 

Develop Your Doers into Doer-Sellers and Watch

Sales Sore

There Are Two Big Issues with Making Doers into Effective Doer-Sellers.  One Is Awareness and the Other is Communications.

Most Doers are not aware of the hierarchy of influential people in a private organization or a gov't. agency.  Their focus is the immediate contact person and rarely do they think or look beyond that person.  Additionally they are not intent on paying much attention to your services outside their specialty.

Take Me To Your Leader$ for Engineers takes these doers through exercises to realize who all the key executives are that need to be touched.

It will also make them effective, executive communicators.  Doers dont know the difference between talking with a senior exec and a project manager.  When granted an audience, they feel they must tell the leader about all of your services and your firms greatness rather than explore what issues the executive is having as it relates to engineering and construction. 

Take Me To Your Leaders for Engineers shows people how to engage impatient movers and shakers to learn what s/he values.  By doing this effectively, you people will find out what it will take to win this person over.

"Sam gave me the tools to get in and talk with a stand offish, arrogant, high ranking, decision-maker for sales to his company.  He made it clear he only had 30 minutes.  Using Sams methodology for interviewing senior executives, I got him talking about things I wanted to know and he kept talking.  The 30 minutes turned into 1 hours.  I took 8 pages of very valuable notes and learned of many upcoming sales opportunities.  When I later saw this executive at another meeting, he paid special attention to me in front of all my competitors.  This is powerful stuff and I will use it on every future call I make."
 
Jeff Henson P.E., VP AECOM.

 

Get More Sales, Raise Closing Ratios,

Better Utilization, Increase Profits

 

Develop High Level Relationships with Your Clients' Senior Executives

 

          Develop Your "Doers" into "Doer- Sellers"              

               Give Them Tools to Succeed              

You Will Have a 67% Closing Ratio for Any Services with an Existing  Customer if You Develop and Leverage Top Level Relationships.

How can we be strategic, if 90% of our business come from RFPs?  BACK

1.      Strategic means, in one form or another, planning ahead.  As I teach, going after RFPs is a loser without having set yourself up before the RFP hits the street.  Any competent business development salesperson should know what projects are to be coming up well in advance.  They select the ones they want and position themselves by getting to the key decision makers, and winning them over well before the RFP.

 See my book, TAKE ME TO YOUR LEADER$

2.      Business Development / Salespeople need to position themselves and their companies as preferred suppliers or vendors.  Even though many projects, especially the new government projects, are managed through RFPs and a competitive process, many other projects are let out under the radar.  If you're the preferred vendor, you'll get your unfair percentage of these projects.

3.      Your engineers and project managers (your doers) have tremendous credibility and access to decision-makers.  They sit in meetings reviewing projects all the time.  If they know how to effectively listen, they can identify needs and upcoming projects well in advance.  Most importantly, they can then set up meetings and network their expert sales or business development people to decision-makers -- again, well before the project becomes an RFP.  Is they’re creditable enough they can even write the specs.

So, the argument that you can't be strategic if 90% of your business is RFPs means obviously you're not being strategic.  My formula for chasing RFPs is, your best chance of winning without the pre-work is equal to one divided by the number of competitors.  If 5 firms are competing, you have at best a 20% chance.  That's the best, because those that did the pre-work have a much better chance, which reduces the chances of everyone else.

 

How to get on the job people to use their presence and sell more?   BACK

Your people are lacking a reason to do anything more than their work.  They dont get it that their work is to also position you for more work.  Youve lectured them and even put it on their objectives schedule, yet few seem to comply.  Some actually believe that if you do good work, you will get more business.  Well the converse is true.  If youre work is done poorly, you wont get the next job, but getting more is a proactive, stand alone initiative.  Even if your people were so inclined to sell and do, they wouldnt know how.  Most who try come-off as either pushy and annoying or begging and desperate.  Then there is also the confidence issue.  These are trained professionals and selling was not part of their education or job requirements.

 How to sell while doing? BACK

No one has time to be making sale calls.  What they are missing is that they are making sales calls every meeting they have.  However, they are not prepared to hear the interests of the clients.  Their minds are like Teflon as customer issues and your opportunities slip past.  There is a system to spot upcoming sales and determine if you will fit while doing your billable work. 

 How to make Doers want to sell?  BACK

Nobody ever wanted to sell until they realized their income depended on it.  Since your doers dont know how to sell without being pushy or telling why the client should want to have you, they are constantly rejected.  So who wants to sell under these conditions?  What doers dont understand is that there is a science to selling that enables one to be welcomed by clients.  What they dont know how to do is work the science.  If they did, theyd be selling constantly because there is nothing more rewarding than a client wanting to know more and then asking how fast they can get it.

How to get business development to sell rather than answer RFPs?  BACK

There is a wealth of additional business that is far easier to close in your existing clientele than in the world of public bidding.  However, even in the public bid sector, there are bids and then there are bids that win.  Business Development people have to know what to go after, and more importantly, before it becomes a bid.  Again, there is a method to being properly positioned to see upcoming work and deciding if this is going to be the right opportunity for you to maximize your chances of winning.  BD people should close 70% of the deals they decide to pursue.  Otherwise they dont have a good selling system.

 How to be preferred by more accounts? BACK

Developing professional relationships with the right people is the key to becoming preferred.  Preferred doesnt get all the work with many public agencies, but they get more than others.  If the leaders dont personally see you as a resource to protect or enhance their individual careers, then you are a commodity.  Anyone of your competitors can do the job in their minds.  So you have to be special.  Understanding what it takes is easily understood, yet not obvious and this is whats shown in our programs.

 How to overcome the low-price obstacle?  BACK

Many times youve been low and lost and many times youve been higher and won.  There is a rationale to each of these instants.  Learning how the price issue evolves is critical to understanding what to do about it.  Price is not the reason, but it is used as the reason all the time.  So what is the ultimate reason?  Why will you and your clients pay more?  How can they justify paying more.  The answers are all there, if you know how to dig them out.  If you dont, all youll have to work with is price.

How to overcome the spread the work around issue?  BACK

Like price this is an excuse, but will be used convincingly if there is no good reason to give the work to you.  So you have to give a compelling reason, but its not that your firm is so wonderful and youve done this and that for so many others.  Good reasons usually are revealed when one has professional relationships in high places.  Getting to that level, developing these working relationships and using them to both your advantages is the focus of TAKE ME TO YOUR LEADER$.

Click here to proceed with the Video Tour